Responsibilities & Duties

• Uses expertise to educate patients and customers on product selection and purchase procedures; answers questions; positively represents the company
• Maintains a calm and helpful demeanor during high-volume times to ensure customer satisfaction
• Demonstrates compassion and sensitivity when assisting patrons in order to accommodate their unique needs and preferences
• Addresses customer concerns and/or complaints using prescribed operation procedures
• Maintains privacy and confidentiality of patient and customer information
• Supports other members of the team
• Follows daily operation procedures in compliance with company policy and CCC regulations
• Utilizes computerized point of sale system to complete transactions

Qualifications & Experience

•  Must be at least 21 years of age
• High school diploma or GED required
• Previous retail, hospitality, and/or customer service experience preferred
• Basic computer skills required; POS software and cash management experience preferred
• Basic math skills including adding and subtraction required
• Ability to resolve issues with a professional manner
• Must be able to accommodate scheduling expectations including some weekend and holiday work
• Outgoing, energetic, and enthusiastic attitude; strong work ethic
• High attention to detail and discretion when handling monetary transactions and sensitive patient information
• Must be able to pass a background check in accordance with state regulations
• Open for all holidays except Christmas & Thanksgiving – must be willing to work a flexible schedule including weekends, holidays and events

Physical Requirements

•  Ability to stand and walk for an 8+ hour shift
• Ability to lift and carry up to 50lbs
• Ability to stoop, kneel, and bend at the waist
• Workplace Environment
• Busy retail environment with moderate noise level
• Indoor environment; some exposure to seasonal temperature changes
• Loud at times, music, conversations and radio communication constantly
• High volume work during peak hours, events and holidays